These terms apply when you use the Korean Tiger Studios app and when you book or pay through it. By signing in, you agree to them. The waiver you sign in the app is separate and also applies.
Your account
- You sign in with a code we email you. Keep access to your email safe; anyone who can read it can sign in as you.
- Give accurate details: your real name, date of birth and a phone number where the studio can reach you.
- One account per adult. Children under 13 train on a parent's or guardian's account. Members aged 13 to 17 need a parent or guardian's contact details, and a parent or guardian signs their waiver.
- You can delete your account at any time in the app (You, then Delete account).
The waiver
You must sign the studio's waiver in the app before your first class, and sign again when the studio updates it. Martial arts training involves contact and risk of injury. The waiver explains the risks you accept and is part of your agreement with the studio.
Memberships
- Memberships are billed monthly through Stripe, on the payment method you give, and renew each month until cancelled.
- To join, pause, change or cancel a membership, go through the front desk, in person or by phone. You can also send the desk a request from the app; the desk confirms the change and when it takes effect.
- Each plan includes certain programmes and a weekly number of classes. The weekly count resets every Monday (New York time).
Booking classes
- Booking closes 30 minutes before a class starts.
- When a class is full you can join its waitlist. If a place opens, the first person on the waitlist who can still take it is booked automatically and told by notification. A waitlist place opening within 30 minutes of the start is not filled.
- You can cancel a class booking any time before it starts. There is no fee.
- The studio may change the coach, time or room, or cancel a class. If it does, you will be told in the app.
1-on-1 sessions
- 1-on-1 sessions are paid in the app when you book, through Stripe.
- Cancel 24 hours or more before the start: full refund.
- Cancel less than 24 hours before the start, or miss the session: no refund.
- Refunds go back to the card you paid with. Your bank decides how long it takes to show.
Payments
Payments are processed by Stripe. The studio never sees or stores your card number. Prices are shown in the app before you pay.
Code of conduct
- Follow the coaches' instructions, and stop when you are told to.
- Train with control and respect for your partners. No one is hurt on purpose.
- Tell a coach about any injury or health condition before class.
- Come clean, with trimmed nails and clean gear. Stay home when you are ill.
- No training under the influence of alcohol or drugs.
- No harassment, abuse or discrimination of anyone, in the studio or in the app.
The studio may refuse a booking, remove someone from a class, or end a membership or account for unsafe or abusive behavior.
The app
- Use the app only for your own training and your own children's. Do not try to reach other people's information or interfere with the app.
- We work to keep the app available and accurate, but it may sometimes be unavailable or show something out of date. The studio's front desk has the final word on bookings and memberships.
- How we handle your information is explained in the Privacy policy.
Changes to these terms
If these terms change, we will update the date at the top and, for significant changes, tell you in the app. Continuing to use the app after that means you accept the new terms.
Contact
- Korean Tiger Studios
- 166 Main St, 2nd Floor, Fort Lee, NJ 07024
- Phone: 201-527-7805
- Email: koreantigerstudios@gmail.com