This policy explains what the Korean Tiger Studios app collects, why, who else handles it, and how to delete it. It covers the iPhone app and the same app on the web. The studio is the one responsible for your information.
The short version. We collect what the studio needs to run your training: who you are, how to reach you, your waiver, and what you book and pay for. We do not show ads. We do not use analytics or tracking tools. We do not sell or share your information for marketing. Card numbers go to Stripe and never reach us. You can delete your account in the app at any time.
What we collect
You can look around without an account
The schedule, classes, coaches, plans and events are open to everyone. Nothing about you is stored when you only browse.
When you sign in
- Email address. You sign in with a one-time code we email you. There is no password.
- Name, phone number and date of birth. The studio needs these before your first class. Your date of birth decides which classes fit your age.
- Parent or guardian details (ages 13 to 17). The name, phone number and email of a parent or guardian.
- Children on your account (under 13). A parent adds their child's first name, last name and date of birth. See Children.
- Your waiver. The name typed to sign it, the version signed, whether a parent or guardian signed it, and when.
When you use the app
- Bookings and attendance. Classes you book, cancel or wait for, your place on a waitlist, and whether you came.
- Event sign-ups. Events you join.
- Plan requests. When you ask the front desk to pause, cancel or change your membership, and any note you add.
- 1-on-1 sessions and payments. The coach, time and length you book, the price, and whether it was paid, refunded or cancelled. We keep the Stripe customer and payment references that link your account to your payments.
- Membership. Your plan, its status, and the Stripe subscription that bills it.
- Notifications. If you allow notifications on your iPhone, a device token Apple gives us so we can send you studio messages (a waitlist place opening up, a class change, an announcement). We keep the messages we send you in the app.
What the studio adds
- Staff notes. Coaches and the owner can keep short notes on a member (for example an injury to work around). Only studio staff can see them.
- A record of staff actions. Changes staff make, such as a class being cancelled, are logged with who made them.
What we do not collect
- No card numbers. Payments are entered on Stripe's secure pages. Stripe holds the card; we never see or store it.
- No location, contacts, photos, microphone or camera.
- No advertising identifiers, no analytics, no tracking across other apps or websites.
How we use it
- To sign you in and keep you signed in.
- To run bookings fairly: the age rules, your plan's weekly allowance, class capacity and the waitlist.
- To keep a signed waiver on file before you train, and to know who to call in an emergency.
- To take payment for 1-on-1 sessions and memberships, and to give refunds.
- To tell you about your bookings and about the studio, in the app and, if you allow it, by notification.
- To answer you when you contact us.
We do not sell your information, rent it, or share it with anyone for their own marketing.
Who else handles it
A few companies run parts of the app for us. They handle your information only to provide that service.
| Company | What they do | What they receive |
|---|---|---|
| Supabase | Database, sign-in and server functions. Data is stored in the United States. | Everything listed above |
| Stripe | Payments for memberships and 1-on-1 sessions | Your name, email and what you are paying for; the card details you give Stripe directly |
| Resend | Delivers our emails, including sign-in codes | Your email address and the message |
| Apple | Delivers notifications to your iPhone | Your device token and the notification |
| Netlify | Hosts the web version of the app and these pages | Standard request logs: your IP address, the page asked for, your browser type and the time |
| Google Fonts | Serves the typefaces the app and these pages use | Your IP address and browser type when the fonts load (Google's privacy policy applies) |
Stripe also keeps payment records under its own privacy policy and the law that applies to payments. We may also share information if the law requires it, or to protect someone's safety.
Who at the studio can see it
Coaches and the owner see what they need to run classes: names, ages, contact and guardian details, waivers, bookings, attendance, plans and staff notes. Other members never see your details.
Children
- Under 13: children never have their own account. A parent or guardian adds them to their own account, signs the waiver for them, and manages their bookings. If someone under 13 tries to sign up, the sign-in is deleted and they are asked to have a parent add them.
- 13 to 17: teens may sign in themselves, but must give a parent or guardian's name, phone and email, and a parent or guardian signs the waiver.
A parent can ask us to see, correct or delete their child's information at any time.
How long we keep it
We keep your information while you have an account. When you delete your account, your profile, your children's profiles, your waiver, your staff notes, your event sign-ups, your plan requests, your device tokens, your notifications and your login are deleted. Future bookings are cancelled. Records of past classes and payments stay without your name attached, so the studio's attendance counts and accounts still add up. Stripe keeps payment records for as long as the law requires.
Your choices
- See or correct your details: your profile is in the app under You. For anything else, contact us.
- Notifications: turn them off at any time in your iPhone's Settings.
- Delete your account: in the app, go to You and tap Delete account. If you cannot use the app, see Deleting your account.
Keeping it safe
Your information travels encrypted. Each member can reach only their own records and their children's; staff access is limited to studio staff. No system is perfectly secure, but we take care to protect what you give us.
Changes
If this policy changes, we will update the date at the top. If the change is significant, we will tell you in the app.
Contact
- Korean Tiger Studios
- 166 Main St, 2nd Floor, Fort Lee, NJ 07024
- Phone: 201-527-7805
- Email: koreantigerstudios@gmail.com